We exclusively ship to addresses within the United States and offer free shipping on all orders.
Order Processing
- Standard Preparation Time: Orders typically take 1–2 business days to process.
- Peak Periods: During holidays or promotions, processing may be delayed by an additional 1–2 days due to high order volume.
Shipping Details
- Carrier: All orders are fulfilled via USPS First Class, a reliable and cost-effective domestic shipping service.
- Delivery Timeline:
- Most orders arrive within 2–3 business days to standard U.S. addresses.
- Remote or rural areas may experience a 1–2 day transit delay based on location.
Order Cutoff Times
Our daily cutoff time is 5:00 PM (New York Time):
- Orders placed before 5:00 PM on weekdays will begin processing the same day.
- Orders placed after 5:00 PM, on weekends, or holidays will be queued for processing on the next business day (e.g., an order placed at 6:00 PM on Friday starts processing Monday).
Tracking & Support
- Confirmation Email: Once shipped, you’ll receive a tracking number via email to monitor your order in real time.
- Customer Service: For shipping inquiries, contact us at [email protected].
Important Notes
- Lead Time Variability: Delays may occur due to inventory constraints or unforeseen logistical issues.
- Carrier Dependencies: Delivery commitments are subject to normal carrier operations and external factors beyond our control.
Thank you for choosing our water cups! We strive to deliver a seamless experience from order to doorstep.
Updated on June 8, 2025